Kfc - Cortez

This location is experiencing a significant employee shortage, similar to many other businesses, which has led to the lobby being closed. We arrived in a large truck and trailer and were unable to fit through the drive-thru lane. I want to thank Kimberly and Sherrie for their help in figuring out how to order food for my family of six. Their customer service was outstanding! While we enjoyed our meal next to our trailer, I noticed that the drive-thru line was consistently at least 10 cars long, which explains why they occasionally run out of chicken! Additionally, the location is situated in an open parking area, making it convenient for trucks, trailers, RVs, and similar vehicles.

The service is fast, and my order was accurate. The food tastes amazing!

I ordered two chicken sandwiches and a Pepsi, but I ended up not being able to complete the meal because my card was rejected. Although I didn’t eat the food, I want to express my gratitude to the team, especially to Nona, who was incredibly kind and provided excellent hospitality. She seemed new, but she did a fantastic job. I would definitely return to pay for my meal next time. Thank you again to the team, and I apologize for the inconvenience!