Waitrose - Cornwall,Isles of Scilly

We had a great experience at this cafe thanks to the attentive service provided by a young girl. The soup and roll we ordered were delicious and reasonably priced.

The service at this restaurant was terrible. We had to wait a very long time and there were no rolls available for the breakfast baps. Instead, we were served two whole sausages between two slices of bread, which looked unappealing and were difficult for kids to pick up as the bread wasn't cut. It was a total waste of money and it's clear that Waitrose doesn't care about customer satisfaction. I will never be returning and am very disappointed as I had high expectations for this company's quality.

On holiday once again in cornwall staying newquay but we always travel down to waitrose Truro because it is an exceptionally good store. We love it and the fish counter is amazing We live in Pembroke and wish we had a Waitrose like this down by us. Great

Except please have more butter croissants available at any time of day. There were some in the store but we couldn’t get them with our coffee in the afternoon as they had run out.

The walkway to the entrance has so many items its very difficult for more than one person with a trolley to enter the store. The entrance area is the same, the flowers other gardening items on display looks messy as if items have just been plonked down without any thought as to the overall look of it. The Cafe and fresh meat counters were closed because of a problem, the fish counter was open, with produce beautifully displayed. The store remains a favourite, but perhaps the cold produce isles could look a little more organized, there were quite a few items strewn about, perhaps customers are not as careful in replacing discarded items, but still....... !