Reserver
Tilbagemelding
Bidrage med feedbackMe and my friend decided to get the bus from Truro to Falmouth as Truro was a bit dead. We got there about 1 and went straight to mangos to get our stamps and was let in with no problems. About an hour later we went outside and tried to get back in, the security on the door at the time tried to refuse to let us back in because he thought we was some girls he told off earlier that night in grapes car park for “sniffing coke”. Me and my friend stayed in mangos the whole night since we got there so it wasn’t us. When we tried to tell the security man it wasn’t us and he had got us mixed up with someone else because we hadn’t even been down grapes car park the whole night he told us to “f**k off then” and let us in the club. Yes, fair enough he let us in when he knew we were right and he was wrong but there is no need to speak to someone like that, especially as a grown man to 2 young girls. Just because they have he word “security” on there jacket they think they’re hard as nails. Once again, disappointed by this club but not surprised.
Blonde guy with thin lips working on the eve of 25th November on the second floor bar is extremely rude. ignored us whilst waiting to be served, serving people that were just coming up to the bar from the left and when i said that we had been waiting there for a while he mocked us with his hands making a “yapping” motion. i then later saw him do this to another customer, completely ignoring him at the bar and serving people from the left as they’ve just come up to the bar. seriously needs some training in how you treat customers and react when there’s a slight complaint, as a bartender myself i would never make those hand motions to customers.
Me and my friend went out drinking for halloween weekend. My friend was so drunk she was in a very bad way throwing up in the toilet, I tried for 15 minutes to get her a glass of water at the bar but no one would take any notice or listen to me. A security guard who luckily knew her carried her out of the bathroom to go outside and managed to go into the back and get a drink of water for her. If it wasn’t for that security guard I would have been waiting even longer for some water. I’m disgusted by this service, i understand it was a busy night but seriously? And when we was outside she was still very bad on the floor lent over not talking, the staff on the front door even the manager looked over but no one came to see if she was okay. Absolutely appalling.
We arrived at around 10pm, at first it seemed like an enjoyable evening. We lost a friend of our party of 4, at circa 01:00. The staff could not have been less helpful. We left the establishment and were not allowed inside after looking on the roads outside the bar. My friend was also pushed violently, after asking to come back inside to locate our friend. The staff told us they “don’t care where he is, or if he’s alive”. They also pushed my friend aggressively, so hard, that his head almost crashed into the solid floor, which I caught before smacking the concrete, which very easily could have killed him. I had to intercept his fall, to cradle his skull. A genuinely horrendous experience. I would discourage anybody from every visiting this place, ever again. Violent. Unfriendly. Deadly.
This place was so lovely! The staff was warm and welcoming We had cheese on toast to eat what was perfect... it wasn’t your standard cheese on toast it was thick fresh bread with ample of cheese, Just yummy. Will definitely be coming back on my next trip to Cornwall.