Grand Seasons Restaurant - Coquitlam

Incredibly delicious, and high quality food! One of my favorite restaurants! The sautéed shrimp with scrambled eggs and Singapore style curry fried vermicelli were 10 out of 10 incredible! Great for doordash orders or at the restaurant to satisfy foodie cravings!Food: 5/5

This restaurant is the worst ever. The food is salty and the service is so bad. We came with friends to celebrate a birthday and everything was ok except we had to keep flagging down someone for service. When we paid the woman with short hair came was rude in my friends face and even tried to punch in the amount of tips my friend was paying. That's when she started raising her voice for everyone to hear so loud my food no good ? service no good? You need to pay 18% tips minimum I remember your face... you go Macdonalds if you don't want to pay. I was horrified it's not like we didn't pay for our food and she didn't even give him a chance to put anything in yet. We will never go back again.

My order was delivered in a timely manner however, my noodles were under-cooked. They had the texture of dry noodles BEFORE they are cooked/fried or prepared otherwise. I went back to share my grievance as I understand chow mein noodles are fried (I have had it before, I expressed), and I was met with great animosity. The server was absolutely rude, dismissive and said the food was not the issue, the issue was me not knowing what I ordered. I appreciate that there may be cultural differences however politeness is universal in the service industry. Such an unpleasant experience.

We placed an order through their website and were told pickup would be available in 15 minutes. We arrived at the restaurant at that time, only to have to wait an additional 25 minutes, with no apology for the delay. I'm not sure whether this represents a complete disrespect for its customer's time, or an utter lack of awareness of the time required to work through their order queue. There are several restaurants within a 2 minutes drive that offer similar or better quality food with far better service.

I definitely not recommend this restaurant. We waited fifteen minutes for our table. After that, we ordered sweet and sour pork, fried rice, squid, seafood soup and stir fried beef for 4 person. Among these, I would not recommend the seafood soup as it is bland and just like an instant seafood noodles and salty squid. The prices on the menu is not the same as how much they charged on the bill. They will provide larger servings as they thought would be better for them to charged you more. Also, when we are about to pay, they enforced to provide a 15% tip on top of the amount of tip already that was voluntarily given which lead to amount which they don't deserve as they were rude. The staff raised her voice as she said this is their policy, as other customers were listening. If these was the case and their policy, I would recommend them to inform their customers beforehand, and not by shaming their customers infront of ther people if such amount of tip is not provided.