Taco Bell - Cookeville

The lady in front of us had trouble placing her order. She seemed unsure about what she had chosen, and when the staffer read it back to her, she couldn't confirm if it was correct and kept making changes. Eventually, another employee had to step in to assist her, which took around 15 to 20 minutes. One person behind us ended up leaving, and another opted to use the kiosk instead. In hindsight, that’s what we should have done as well.

The staff was incredibly friendly, and the food was just as amazing as ever. They really went above and beyond for us, showing great empathy and care. Overall, they were just fantastic – definitely a great experience!

The food was great, as usual. Although both drink machines were out of order, the staff member was kind enough to make me a freeze at no additional charge.