Steak N Shake - Feedback

A wonderful place in Cookeville TN, delicious milkshakes, delicious food, excellent service, one of the few places that I have been to and you feel like you are...

No more waiters, and you have to scan a barcode to activate the soda machine to get your drink. Ridiculous! Food is ok.

It's weird putting in your own order and how much they don't talk to the customers but the food is good

Very clean place to eat..restrooms were clean also.

Wonderful place to eat! The food is so fresh and we'll prepared. The shakes are phenomenal. The service was fantastic as well.

Best friend and I were on a trip and stopped at steak and shake. we didn't have it in almost 10 years. this personal and the quality of food was the sky high. t...

The food is fantastic. But with these self-order locations there should probably be a host walking the floor making sure everybody’s meals are coming out correc...

Very disappointed the food didn't taste like it used too, no servers, had to order from a computer screen, had straws made out of paper (yuk) just a bad experie...

My God NO! Raised prices double! NO Waitresses. NO condiments. Ruined Stake and Shake for me. Only three people running the whole place. No onions on the patty...

Stopped here a few years ago and left without eating because no one ever came to take our order. Now you order at a kiosk or online. Much better experience. Res...

Still some of the best burgers in town, and the fries are hot and fresh.

This is my husband's favorite fast food place. I think everything was better before they switched to serve yourself. Having to have a QR code to get a drink is...

I took a group of teenagers here and they were fast and friendly. They were busy with a few large groups in there but they had our food ready quick and were ver...

We walked out without ordering any food. The service was nonexistent not enough employees and not enough direction to the few employees that were there. Sad sit...

We ordered food to go, so I can't comment on the atmosphere of the restaurant. However, the food was hot and smelled amazing! When we got home, the reheated fri...

Great place to grab a good meal. I was stuck on the patty melts for awhile. They are delicious. Then I finally tried the garlic burger, yesterday. WOW! It's an...

Great food, great service. Prices are a little steep, but it's worth it. The burgers are above average However, like a typical fastfood place, they do get orde...

Awesome food. Plus, the awesome staff. Delicious side-by-side strawberry/banana shake with whipped cream a cherry on top.

Service has improved so much. It was like eating at a different place. Great cheeseburger, hot, juicy. Awesome fries, great milkshake, but I do not like the pap...

We stopped with our High School Soccer team. We were able to use our tax exempt number without having to use the kiosk. The service was fast and the food hot. I...