Cinnamon Indian Balti Tandoori Takeaway

We have been loyal customers for some years now, but after our experience last night, we will not be returning. We placed our order at 7:40 and were told it would take 50 minutes. However, our food did not arrive until 9:30, and when it did, it was completely wrong. The butter chicken had no chicken, the plain rice was actually pilau rice, and the saag paneer was replaced with samosas, even though we are celiac and cannot have gluten. When I called to try and resolve the issues, the person on the phone did not speak English and could not understand me. I asked for a full refund and offered to return the food, but had to wait another 50 minutes for the money to be dropped off. The delivery driver who brought the refund did not even apologize. Overall, it was a terrible experience.

We visited this restaurant for takeout while we were staying in the area with family. We ordered for 6 people and our food took 45 minutes to be ready, which was acceptable. The service at the front desk was good. The food was decent, probably a 3.5 out of 5 for those who are familiar with Indian cuisine. However, I would rate our entire meal as a 2 out of 5. The food was incredibly spicy. I can handle spicy food, but my madras curry was at least as hot as a naga curry. The Garlic Chili Chicken was so spicy that it was almost inedible, and my wife's Balti was as hot as a madras curry. Overall, our experience was not great and everyone at the table did not enjoy the meal.

We ordered takeout from a local restaurant and unfortunately, we would not recommend it at all. We ordered Garlic Mushrooms, Donner Lamb Kebab, chips, and 2 cokes. When we arrived to collect our food at the specified time, we were ignored for 10 minutes while the chef walked around the kitchen with a child. The food was terrible – the mushrooms did not taste like mushrooms and were greasy, and the kebab was a burnt naan bread filled with dry donner meat and smelly chunks of white meat. We ended up not eating anything as the food was inedible. We wasted £15 on a meal that was beyond terrible. The restaurant was dirty and should be shut down.

Probably one of the best Indian takeaways we've ever had! Generous portions nice and hot on delivery. Took a little longer than advised but was certainly worth the wait! Well done Cinnamon Balti

Staying at the local camp site, we had a takeaway from here one night and my wife said it was the best vegetable Biryani she has ever had, my dopiaza was good too.