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Tilbagemelding
Bidrage med feedbackA fabulous treat to enjoy dinner, bed and breakfast in beautiful surroundings with five star service. Wander the gardens and enjoy the views over Conwy Castle and the mountains of Eryri beyond.
Over priced and lacking atmosphere, dining hall was dull and so quiet, some light music wouldnt of gone a miss! Food and drink was 3 times the price of what it should’ve been for the standard! Rooms were spotless, stunning grounds and spa was also lovely! Just needs to add some atmosphere!
Friendly staff, cozy room, delicious food… what more do you need for vacation? The hotel locates close to all the major tour sites while hiding itself in a peaceful and private garden. This has become my only choice for hotel in north Wales.
We were a party of 4 celebrating a special birthday and were so disappointed with the poor level of service we received in the restaurant today! Two members of staff were waiting on, no pleasantries what so ever, one you would even say was verging on being rude!!! They did n’t even smile at you. The hotel was made aware of the fact that one of the party was celebrating a special birthday, and the lovely dessert arrived with ‘Happy Birthday’ written on the plate this was just ‘plonked’ in front of her. Would have cost nothing to wish their guest a happy birthday! We chose not to tip on this occasion (which is something we always do if given good service) I queried the bill when paying, it was more than I expected it was explained that they add a £25 ‘discretionary charge’ to the bill!!!!! I explained that no tip was left on the table, as we were unhappy with the level of service received and could they please remove this charge. This was done It was not made obvious that this ‘discretionary charge’ is to be added to your bill!
Beautiful setting, amazing garden and friendly and efficient service. We stayed here for an afternoon in the Drawing room for an afternoon tea to celebrate our wedding. Exceptional service and beautiful, comfortable setting... Could easily live here (if funds allowed . Love to return and explore more of the gardens. You definitely feel like a guest in an Agatha Christie Miss Marple screen adaptation, but without the murders : .