Subway - Conroe

This place is mediocre, i went here and the service was okay but not really polite. But the food wasn't worth the $15 dollars in my opinion. If you are wanting subway just avoid it and find something better.

This store needs to be closed down due to poor management.. The whole staff needs to be retrained on customer expectations and food handling safety. The only proper next step is to contact the health department. There needs to be some serious reprimanding in this matter. The employees digging in the trash to find my receipt, that’s completely unacceptable. The fact they can’t operate the system to reprint a receipt, is really ridiculous. Last year another employee at this establishment threw my food, and my 8 year old daughter’s food away when I asked for his name and was only given a first initial of “D”, this is after dumping the whole bottle of oil on my sandwich and informed him I’d be contacting corporate. I’m beginning to think it’s management. The same person has been over this location for years and nothing has been done to ensure good, quality customer service or even food safety. The district manager “Luz” does not properly train her employees so nothing is ever resolved, I will be contacting the health department and they will be informed of the cross contamination and poor food hygiene of these employees working in a food establishment.

Always great, however I remember the tuna sub having more tuna than this last one.

Pay attention to your receipts the younger boys working in there are adding tips to your order on there own end, and it was a to go order. There’s no telling how often they are doing that. When asked about it He was very rude and made my daughter cry in front of customers. For some reason none of them knew how to do a refund but the Hispanic manager was very nice and asked her to come back the next day because she was new. She did get refunded and was told the kid blamed it on the new manager which was the only one who tried to help. It’s hard enough trying to make in the world right now without people stealing from you on top of that.

November 2nd at around 1:30 the woman making sandwiches is extremely rude and just throws everything together with no care and basically ignores any request you make for your sandwich. The cookies were definitely a day old because they were almost like bricks. As someone that used to work here I understand it can be irritating working there because they pay their employees really terribly and are understaffed constantly, but thats no reason to treat your customers with zero respect or even basic human decency. Not to mention they have roaches crawling around. There's plenty other subways to go to though so I'd definitely rather drive a bit more to get better service, better food, and fresher food. 0/5 for this place.