Pier 51 Seafood - Concord

Shrimp was so overcooked to a crisp that it was rubbery and I was told its only rubbery when its not cooked. ? When I sent my food back and asked for it to be taken off my bill the waitress came back and said the owner bumped the charge from 15.99 to 11.99. He was going to charge me for food I returned. I don't think that's how it works!! He came out to our booth, rudely sat down and itemized my salad and potato out loud and said I could pay for what I ate. I don't mind paying for what I ate but his attitude was HORRIBLE! I will never be back and will tell everyone I know about my experience. I guess I should've known something was off when the parking lot was about empty. What ever happened to customer service? I guess he treats his customers like he does his employees! I would like to mention that our waitress and the hostess were awesome. Owner should take a lesson from them. Just an FYI.... I ate 4 shrimp and 2 oysters off my plate before sending it back.

Received our food that was so over fried the shrimp were like chewing on rubber. Sent them back and the owner still tried to charge me for my food. I refused to pay for something I returned and didn’t eat. He then cam out, sat down beside me and individually charged me for my salad and potato. I don’t have a problem paying for what I eat, but don’t dare charge me for something I sent back when you overcooked it. I will never be back and I will let everyone I know in the area not to go there. I will drive to Monroe to eat at Mayfair any day of the week.

Service level here was truly unacceptable. Their front door sign is not accurate and obviously posted by an ignorant person. Manager and server basically gave us a hard time and would not serve us because of our service animal. This place only had one customer in the place and one Togo order. You would have thought they'd welcome a customer. Never going back and I don't normally recommend not going somewhere, but I do not and would not recommend this lousy restaurant.

Alright. It's not what I expected. The crab was super salty.

Great food at a reasonable price. We get takeout so we can eat in the comfort of home and the amount of food we get gives us 2 meals instead of one and plenty left for the pup.