Arby's - Concord

We waited 40 minutes in line, and the food was far from edible. Having worked in the food industry myself, I understand the behind-the-scenes challenges, but this experience was simply unacceptable. The management clearly needs improvement. I'm very disappointed.

I'll give them a third. My food wasn't hot. They really didn't have many people near anyone, but they were still slow. It is not possible that I click the link below

I?ve been in line 30 minutes. The guys started mowing the yard here and have almost finished. Three ladies I can see inside moving slower than anybody I?ve ever seen at any fast food restaurant. This is ridiculous. And still waiting...

I will say that I 've been many places in the states and the person on drive through at 2:20pm Tues (today) was wonderful customer service. Came back to prompt us on the fries taking a bit longer since I requested the sweet potato fries. She also kept this phrase I 'm going to personally pick up myself from customer service, happy to help! . It 's wonderful and she should keep it. I don 't often write good reviews, but this one, I had to take my time and write one for. She even just came back while I was typing to apologize again. Keep it up girl! We appreciate your excellent service!!

It?s fast food. It?s not going to be good, but it?ll be quick. It wasn?t bad and the place was pretty clean. Staff was helpful and the food was ready right away. I was surprised to see a framed copy of the ?Ten Commandments? on the wall by the register with everyone working hard on a Sunday afternoon. Funny. Also, Horsey Sauce!