Starbucks - Commack

Laura was extremely rude. First of all, she lied and told me she was the head supervisor of the store. She gave me the biggest attitude when I kindly came back to have my drink remade. When I asked for a remake, she questioned me and said the drink couldn’t be remade because she knew oatmilk was used and not 2%. I ended up having to drive to a different location to have it remade, usually I let mistakes slide but im extremely allergic to dairy. Do better.

If I could give this place a zero I would . We waited for almost 10 minutes without being acknowledged or served . When I said to my husband that they should have someone greeting the customers in the store instead of focusing only on drive through customers, an irate woman leaped up from staring at her cell phone with her feet up on the chair. She angrily said “Ok Ok i’ll end my break early and help” When I told her I wasn't speaking to her She started yelling at us I asked for her name she said it was “Maddie” who claims she is a manager She was so loud angry and volatile we ended up walking out as did the poor gentleman in back of us This store needs a new manager and some serious training in how to treat customers . . An absolute disgrace to Starbucks Willbe following up with a call to central office.

Laura has the most nasty attitude I have ever encountered. It was like talking to a brick wall with her. She’s stuck up, ugly inside and out, and has the most sickening and teeth pulling voice I’ve ever heard. Every Starbucks I go to I always have a good experience with the baristas. Laura makes me never want to step foot into a Starbucks again. What happened to being nice?! This store seriously needs to do something about that witch and put her in place. Even better, fire her. You will never receive a penny of my money again Mayfair Starbucks.

Went here to get coffee and the woman Giovanna was excellent. She was sweet and even told me how to order a drink I like, so they will make it a little different for me to enjoy. She went above and beyond. Love this location and the staff working there are amazing. Thank you to the staff and especially Giovanna! :

The Starbucks is a Starbucks but this parking lot is the absolute worst. It's constantly backing up onto the highway. I don't recommend parking here at busy hours because it'll take you a while trying to get back out of the spot.