76 - Commack

Unfortunately we have been here twice in the past 2 years and there is never enough staff to take care of customers. Management needs to address this, we just walked out after waiting at the bar for 20 minutes with no service.

We decided on Miller's for dinner because they have a children's menu that would provide for the young grandchildren. They ate their food so that worked. The adult meals were also good and our server, Jacqueline, was very good.

I’ve never had a mix-up with my order, and I've never encountered a rude employee here. Even though I don’t work nearby anymore, this is still the only Dunkin' I’ll visit. It’s much better than the one near the McDonald's on Vanderbilt. My coffee is always just right, and the food is consistently good. I used to order the same thing before my shifts: hash browns and a Beyond Sausage wake-up wrap or sandwich, and sometimes they would even give me extra hash browns! It always made me feel special and really helped me get through those long shifts. When reading the recent one-star reviews, remember we’re still in a pandemic, and unfortunately, many people in this area can be quite rude to food service workers (I've experienced it myself). Let's all remember to treat each other with kindness!

We made a last-minute decision to dine here after discovering our first choice was closed on Sundays. Unfortunately, I could barely understand what the woman at the front desk was saying since she was speaking through her face mask. I gathered that she was seating us by the bar, which is honestly not my preferred spot for dining. I had to push to get another table, even though they claimed we would have to wait. I pointed out an empty table, and we were finally accommodated. The menu was pretty uninspired. After finishing their Cokes, my two nephews wanted to try another soft drink, and we were charged $3.49 each for them. Ouch! That felt really stingy! I can only imagine the cost for the seltzer and syrup is around 25 cents. Overall, I doubt we’ll be coming back.

I recently had dinner with a friend who enjoys this chain, particularly for their extensive beer selection. They also have numerous TVs showing sports, which is a plus. However, the food and service were just mediocre. Additionally, the cleanliness was lacking, and the bathroom was dirty.