Chick-fil-a - Columbus

Worst fast food experience of my life. Not only did I wait 30 minutes to get to the window, when I got there they had given my food away. So they retook my order and I waited another 15 minutes before coming back to the window. They had given my food awayAGAIN. No apologies, nothing. I've managed restaurants, even fast food and this is the worst service I have ever seen.

It?s good, in a not so busy area. However, the one time I went, they forget to give me a straw, utensils/napkin, and dipping sauce that I asked for. So I got a plastic bag with 8 count and fries that?s it. Since this is the only chick fil a in area youneed to be better at this type of service, thank you.

I placed a delivery order at 6:39 pm on a Monday and it took two hours for delivery. I live less than 5 miles from the restaurant. Zero communication and no effort to explain. This Columbus franchise is a pathetic example of what Chik Fil A isknown for.

Food cold always. This time I ordered two grilled chicken club sandwiches and fried. Got one order of chicken. Had to get out of car and walk the order back. She brought new order to my car and when I got home it was just two plain grilled sandwicheswith no bacon or sauce.

I grabbed chicken tenders instead of my usual nuggets. Still great Chick-fil-A flavor, but not cleaned and trimmed enough for my liking. I am Not a fan and will stick with nuggets next trip. As for the, Chick-fil-a mac-n-cheese... As always, it just putsgrandma's mac-n-cheese to shame... Sorry, Grandma.