Bojangles ' Famous Chicken 'n Biscuits

Today at 4:00 am on site. I was two on my way. I don't go much to Bojangles, so maybe that's normal, but it took almost 20 minutes to get a chicken sandwich and a drink. Then the food was cold. I work with limited time for breaks, and that was over frustrating. Whoever it was, taking orders in the window, looked like a love in headlights with zero customer service skills. My guess is that they were given a short hand and I could have worked with it, but nothing was said.

We?ve been in the area for a few months now and service has ALWAYS been very nice. But this morning, Ms Ieshua was not in her ?best? customer service mood. Special Note: if you?re in a customer facing role remember you may be the first experience of a person?s day attitude is everything no excuses.

The service was pleasant. Nice cashier and brought us our food. The food though was not anything enjoyable. The chicken had a fishy taste when you bite into it, hardly any meat. And the fries are more like chips, only potatoes skins

If I could give them less than 1 star I would. I feel like they always do the opposite of what I ask on purpose. I ask for a large drink I get a medium, I ask for a large fry, I get a small, I ask for honey mustard I get BBQ, I ask for extra seasoning on my fries, I get no seasoning. Don?t waste your time at this location. The employees could care less and most the time get mad at you if you try to order before they make you wait 10 mins so they can serve the customer in front of you before you get to order.

They were short handed. So I understand the slow service. I do appreciate the manager apologizing and giving me some free bo rounds. The French fries were fresh and hot. The new chicken sandwich was pretty good too. The only bad thing was I had done a special order by asking for egg on my sandwich. It was made and I seen the manager and the lady in the back arguing about it. The problem was the drive-thru line was long and the person holding it up was waiting for a chicken sandwich too. So the manager with no gloves took my sandwich and took the egg off of it and stuck it in his bag. The only good thing about it was I got a new hot fresh out the oil Patti.