Subway - Colton

The last couple times I came here I got an Italian BMT wrap with capicola added. Didn't catch the young man's name that made my wrap but it was packed full of veggies and layered perfectly! I didn't get to take a photo because I ate it so fast. Delicious!

This particular Subway on Valley Blvd. 10th st. Colton Ca. Has tables and benches outdoors as well but the human fecies and urine is everywhere. It doesn't get cleaned up. The franchise owner is disgusting to let this happen. Trash cans are over filled. I asked an employee and they just laughed it off. Don't eat there. Flies are waiting for the door to open.

This location is flat out awful with poor customer service. I walked in all staff were in the back was not greeted. When someone finally came out I still was not greeted but another customer entered whom seemed the employees knew was greeted with a “Hi, How are you doing?” A second employee then walked out with a disdain look upon her face. I then was asked about my order. The entire duration of my order the two employees were carrying on a lengthy conversation with the customer behind me, which included how the customer was putting them to work bc she had a large order. Multiple times the employee taking my order started conversing with the other customer worker to the point where every time I told her what I wanted on my sandwiches she forget had to ask multiple times. On the fourth time, I asked if she could stop talking to the woman and focus on my order instead so I would not have keep repeating myself my order could be completed. She then said under her breathe “ “Let me calm down” as if she was getting amped up or had to calm herself from doing something she might regret later…I then explained to her I just wanted her full attention on my order. Her attitude remained. Every time I asked her to put something on my order she put the least amount to where I had to keep asking her for a decent amount of ingredients. At checkout I said “ Thank you, have a great day” where again I was greeted with silence. Which saddens me because I have been coming to this subway for years have been delighted with its services until a full new staff had been implemented I will be taking my business elsewhere due to this rude behavior. I usually don’t even make complaints but this was unacceptable. Proper training and supervision is much needed at this location!!!!

The lady working the day I went in was by herself and it was very busy and and she was great, never showed how overwhelmed she was and made each sandwich with a smile. If I owned a business i would hire her with out a doubt. I gave her a 10 dollar tip if I had more cash on me at that time I would have given all of it to her.

Hello would like to submit a complaint in regards to a gift card refund at Colton, CA store with an overcharge..only got kid sub but was charged a juice and applesauce that we did not ask for. Then the girl did not know how to refund gift card. The staff was holding up line and made Me wait about 30 min making my daughter and I late to an event. Refund not received or voided transaction