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Bidrage med feedbackMy wife and I went to NaRai Thai for the second time today! We were so hungry that I forgot to take pictures. After reading some reviews, I was pleasantly surprised by...
After shopping next door, we were drawn in by the enticing aromas coming from this restaurant and decided to have a late lunch. Our party of six was promptly seated at a table without any hassle.
The restaurant offers generous and delicious portions in a welcoming atmosphere. However, the service is a bit unrefined, but the prices are competitive.
Food is always amazing and so fresh. However, your server Megan needs an additional lesson on customer service. From the moment she set us, there was no warmth from her. Did not ask us what we want to drink, came back minutes later and asked us if we were ready to order. Then asked her for a drink and it seemed like I'd disturb her. No response to our “thank you” at all. I don't think we've ever got a "you are welcome" from her while we were there. Food came out incredibly fast! Megan never came back to check on us until we were asked for the check; two other parties were sat while we eat and the difference in their service with them was incredibly obvious. She was so much more alive with the other two parties and tried to get involved and ask them what they would like to drink. Not sure why we were treated so badly, but it definitely put a damper on our experience. We come here frequently and absolutely LOVE the food so that is not the problem. The server was.
Absolutely delicious Thai food! We are from Los Angeles and are very familiar with the best Thai food. Narai Thai is certainly one of the top! Place was clean, service of two waiters was excellent. A very pleasant, satisfying experience!