Dickey's Barbecue Pit

Just no. My brisket looked like grey fatty tongue. Burnt ends were basically all fat. Fries were cold, underdone, floppy and soggy. Daughters meal came with a whole 3 burnt ends, which were mostly fat. Her Mac and cheese had burnt parts in it. She ateher roll. So glad I spent $50 for her to eat a roll and me to eat nothing. Worst barbecue ever. Just no. Eat somewhere else.

No pictures needed. Dickeys is the best BBQ in the Springs. They are consistent and decent portions. Food is always fresh. This is our go to for Sunday meals.

I had dickys bbq a couple times. it was never my favorite BBBQ, but it's good enough and I have no complaining about eating and getting good service. But tonight I have put an online order for picking up borden and was waiting for my lunch without update for the status. So I sent my man in to find out he was sitting on the counter. that should be brought into the car, or? and the tracker has never delivered it to finished anyway, we get it to the car and check our order only to find tiny parts of meat for a $17 3 meat plate. it was barely more than the meal of my children! So we didn't just wait too long to get our food on the counter cold, it was also just a snack. we will not return if there are better bbq places to enjoy! when they order from there, make sure they are up on their order so that they do not have to eat it cold!

Spent almost 70 dollars here. I ordered it togo, when I got home everything except the okra was cold.The cheese was not even melted on my sandwiches. Baked potato had unmelted cheese and was barely warm.My sister got the Buffalo chicken stack and a couple pieces were still pink in the middle.The 2 Cuban sandwiches were not warm at all. Bread was even cold and like I said the cheese was not melted. Keep in mind I live a mile and a half away. It takes less than 5 minutes to get to my house. The food did not sit long at all.I went back to try and get my money back and I was told unless she(the manager) sees something she will not do anything for me.She was very rude and refused to even look up the transaction, Because she was busy she wanted my name and number so she could call me back.She also did not wear a name tag. For being a manager, she is extremely unprofessional. She had an attitude with me and was very confrontational. There was no hospitality or apology, She was not accommodating in any sense of the manner. The customer is always right. I proceeded to look through the trash for my receipt just behind the counter, and was told I could not do that. She made no effort to be helpful or allow me to look through it to find it. Being I paid in cash and actually gave them a tip, they could not just look up my card info. I was also told by her, as manager, she did not have to give me her name. All I wanted to do was get a refund for subpar food. She is now ignoring me.I have been in the food industry for 15 years,am a head chef and GM of a restaurant. if I ever had a manager or anyone else act that way, they would fired on the spot. Absolutely unacceptable. I will not be returning again. I recommend that no one eat here, as amazing as all the food sounds, you would have better luck going to subway or just making it yourself.*the manager threatened to call the owner on me, as to intimidate me. I told her, please do. She then disappeared again. after sitting there for 50 minutes, one of the employees came and talked to us (my sister and I). She was extremely sweet and had great customer service. Her name was Katie. 2 thumbs up to you Katie! Maybe you should be manager!All in all, I will not be returning. I am happy to have finally gotten a refund.I do hope to hear from the owner. I was very impressed with Katie. It was like night and day with service between the her and the nameless manager

This is why great service and even better food is a must and bad reviews for the contrary cost you business. I ate here when it first opened with a family member and remember it being okay but expensive for the just okay food. The corn seemed nuked and the meat was tough.Today I almost gave it another chance, thinking maybe the wings would be good. Wah, wah, wah. Waiting for them to open I read the review about the wings. I put my car in gear and went on down the road. Thousands of folks have probably done the same. Raw chicken? No thank you.