Chipotle Mexican Grill - Colleyville

Will never go back. Bad experience and tried to get to speak with store manager. Had to go to a central customer service area. They took my info and never heard back from anyone. Went to the store a few days ago. Finally spoke to what I was told was the manager. A young 20something guy who folded his arms and swayed back and forth as I talked. All he said was sorry you had a bad experience. Didn't care at all. It is what it is so I adopted the same attitude to the shop and it is what it is as I spend my elsewhere.

I haven't been to Chipotle in several months. A simple bowl with a drink and guacamole was $17. Geez! I was very surprised. $2.90 for a soda and $2.60 for reasonable scoop of guacamole. Seriously? Talk about sticker shock. My sister's dish was $19. I believe this is considerably overpriced. That is why it gave you 2 stars.

The food was an absolute disappointment. It?s not usually this bad when I go, but this last time was disgusting. The quesadilla wasn?t burnt but tasted charbroiled and like it had some sort of gas flavor to it. The chips were stale and the guac tasted horrible and was brown and very chunky like it wasn?t mixed up at all. I would recommend trying another chipotle location instead of this one.

I have been working at chipotle for years and it is one of my favorite almost food restaurants and enjoy helping them to work with this company gave me a look how much they care about their employees? this was my first terrible experience as a customer. I ordered and everything was in order until I ordered my pages and the manager brad said he would charge me for the pages that is strange because I did not have a big tortilla, guac, or extra meat (the loaded items,) I told him that this was untrue and that I worked at chipotle and knew what I can be charged. he was very combated and said he had worked for 6 years at chipotle and that they were charging for side (there is no sign that they were charging for side and were on this site before and were never accused for cold side)? I asked the casser after his name and she gave me his first name and said she couldn't give me his last name? I paid for my dinner, went to drink my drink and could she hear from me? I felt so humiliated? he is a manager and therefore a leader who has set a very low example. as an official in the poor I have seen and other leading soldiers and understood a good lead when I see them and the way I was treated here shows no good lead through the administration and no good example for his associates.

Eat is good when it is available, they have from the hen 3 times during the rush times and had to wait 20 minutes. what brings me is that they run out and not even let the grill cook more. not a good idea, then the whole sudden start cooking. not sure what happened to chipotle, but as a whole they have been on the hill since covid. they make them stand and wait because they do online orders first, always eat out, and eating area is always dirty.