Tim Hortons - Cobourg

This is my third time coming thru and haven’t been happy. Today the ice cap machine was broken so the staff offered a chill. I gladly took that and ordered an egg, bacon and cheese on a home style biscuit. Got home to find THIS! it’s an English muffin and there’s a big piece missing and it doesn’t appear to have been toasted either. GROSS! I’ve tried three times to call the store but it says user busy? Not happy and I’m not driving back at the cost of gas!

Coffee was extremely bitter this morning. Was looking forward to a good cup of coffee. Service: Take out Meal type: Breakfast Price per person: CA$1–10 Food: 3

Service: Take out Meal type: Breakfast Price per person: CA$10–20 Food: 2 Service: 4 Atmosphere: 2

I don’t usually have any issues here, however this morning I opened my breakfast wrap and was appalled. I appreciate they want to get orders out quickly but my wrap was unacceptable. Looks like it was dropped and stepped on. Service: Take out Meal type: Breakfast Price per person: CA$1–10 Food: 3 Service: 3 Atmosphere: 5

If I could give a negative star review this time. I would have. I should have realized my cup had a gaping hole in it. But we get pushed through drive thru so quickly. You never get a second to check. The moment I lifted my cup from my cup holder to have my first sip of tea, it literally leaked. All over the cup holders, the side of the holders, my seat, my pants. I'm astounded that they didn't realize that such a big hole was in the cup before handing it off to me. Slow down and look at what you're handing out please. I spent over 10 minutes just trying to clean my car. Had my cup holders not been so big, I would have had my hot tea all over the car and it would have been a disaster..