Pizza Hut - Cobourg

Going into Pizza Hut for a routine pickup I wasn't expecting much BUT boy was I wrong. My 2.5 year old daughter insisted on coming along and she was treated like royalty, and even allowed to pick a toy from a toy chest!As pizza chains have moved from restaurants to smaller and smaller takeout focused spaces my expectations have correspondingly shrunk, however this evening's service eclipsed any expectation I could have reasonably had. Thank you to the staff for being lovely and welcoming.We'll be back and I strongly encourage others to pop in.Parking: Lots of spaceKid-friendliness: I was blown away by how well my 2 year old daughter was treated here.

Open until 10pm . Tried to place my order starting at 4 times through the app starting at 9pm with 4 different payment methods including just pay at door option since there seemed to be card processing issues. Okay, it happens , I said to myself. Spent 20+ minutes doing this, Pizza Hut app said to call the Hut .Tried calling (as prompted right after the 4th attempt at 9:25pm to place my order over the phone, sat on hold for 8 minutes, at which every minute marker the recording told me if I didn 't want to wait I could order online . Gee, thanks Tips, how wonderful.You might be asking right now, how is this the store 's fault? Well, once I finally get through to a human, the service agent stated the stores don 't like to deal with people so they send them through to the national call center instead of answering! Lovely, and now I sat on hold for so long I missed the delivery window which ends at 9:30 (how interestingly convenient... and could no longer have food delivered, but not to worry , says the agent, I can go pick up. Oh can I? Can I really? *jumps in excitement*Now I sit here wondering if the store has the option to just decline an order because they don 't want to work. If not though, I guess maybe you shouldn 't have sent me to the call center and should have answered the phone. Don 't worry I won 't make you work again, I 'll take my wallet elsewhere.

This is the best Pizza Hut experience we have ever had! The staff were absolutely amazing! Especially Mike! He went above and beyond to make us feel special.Pizza, garlic bread and Hershey’s chipits were fresh and delicious! Thank you so much ?

The worst pizza we have had here ...most times very good, this time pizza ended up in garbage

We ordered 2 pizzas with wings and a drink tonight. Placed the order online, paid for extra toppings (onions). This is what extra onions looks like... This is not the first time that we have paid for extra toppings to be disappointed. Did the survey, let's see if I get a call email response. This was the Cobourg Pizza Hut.