Morton's The Steakhouse Cleveland

Wonderful meal before a basketball game. Service and food were excellent, and my mother had an excellent birthday dinner.

One of the worse experiences I ever had in a beautiful steak house.... 1 hour 10 minutes to get our steaks ABA No, we didn't get any appetizers. When the steaks arrived, they were both very well done, they were rarely ordered. We sent them every 35 minutes later they brought us two more steaks.... They were only slightly overboiled, but both were extremely hard for Prime Filet. They gave us free dessert, the cheese cake was delicious, the cake was so heavy I had to use a knife. The toffee cake definitely had a microwave structure. I've always heard decent things about Mortons, but we'll never be back.

Everything was good, except a gap where the payment system went down and it was good 20-30 min before it came back online. The waiter Josh was very courteous and gave us 2 free glasses of wine while we waited.

The service from the beginning to the end was great and the best my wife and I ever. The food was good, but nothing great. However, this was our first time to try something else on the menu. Lemon Chicken was very bland, but the fillet was very good.

Birthday dinner. Reservation was for 9. After parking walked in the door at 905 exactly. Host said he could not seat me and my guest because the kitchen was closed. I asked how this was possible and I had a reservation and arrived within hold window. He turned his back to me and walked away. The bar tender overheard this and allowed me and my guest to sit at bar to eat. She was awesome. The food however was not. Dry overcooked and flavorless. Will not be returning due to lack of quality and downright disrespectful host