Casa 425 Lounge - Claremont

We'll go when we're in town. The staff is incredibly friendly and helpful, I literally dream of their cozy beds, and the lounge in top notch!

Very friendly staff Beautiful lounge cozy with a fireroom: 5/5

We had high expectations for this hotel after we were in another Four Sisters Inn estate somewhere else we loved so much. The experience could not have been different. If you are looking for a place to come and relax with peace and quiet, this is absolutely not. The whole hotel is surrounded by a large and Swiss courtyard, open not only for guests, but also for all guests who want to go through or eat there. We had a ground floor room with floor to ceiling windows facing the courtyard. Absolutely zero privacy. We literally had people sitting at tables and eating dinner about 10 meters away from our room that could see right in. We had to keep the curtains closed at any time that felt depressing and dark. We were there on Saturday night and it was very loud. Diners, loud music game and literally behind our room were a bunch of other restaurants and furnishings that were not related to the inn that made their own thing with super loud music. We had to crank the space fan to mask the sound of music all night. The hotel must disclose this type of environment and be transparent when booking. Very disappointed and would never recommend staying here to anyone who wants real peace.

I really liked this hotel! All reviews of the need to draw curtains for privacy are correct, but still I loved my glass wall of windows and the small table on the wide way around the courtyard was a fun place to sit in full view of my room... Great location. I found the big bathtub in the room (instead of closed in the bathroom) amusing, although I didn't use it - it's a big DROUGHT right now. Beautiful large room, sufficient desk, lots of storage room, large bathroom counter (lighting could be better quality for the presentation), happy to have the small refrigerator, good coffee furnished. The included continental breakfast was much better than most places. The outdoor courtyard was a very pleasant place (especially as I continue to see Covid precautions and only people outside) to have a glass of wine with a local friend. I really like this is not a standard business hotel. And I don't know what they are, but I prayed the leaves on the bed!

Negatives: arrived to the hotel entrance with no signage of staff to advise on parking. After we parked a block away, and dragged our bags up the Streep front stairs (there is a ramp there was no one at the desk. Lobby was small, no signage. I walked right past the front desk! Our room, 301, was right next to the elevator. Huge but poorly furnished: one bed had no night table, extension cords strung visible across the floor in an area that needed a rug. Barn door trend in full effect but it’s NOT a good idea for the WC(toilet as you have zero privacy. Similarly the gigantic soaking tub in the middle of the room (and in the middle of the desert! was just absurd in a double room and even more FI in this setting. The room was oddly proportioned. The positive was that the bedding was excellent, but the breakfast was cheap and not what I’d expect at the price we paid. I wish I’d stayed at the Hilton it’s 1/2 the cost. I think this place needs more time to recover from Covid and up its game.