City Hall Cafe - City of Syracuse

Decent food (breakfast, burgers, chicken sandwiches, etc. and etc. and friendly service. Service might rush you through to their own detriment, though. Come in for lunch and they assume you don 't want dessert (at least, they did with us . Had a decent brownie from them, though, after insisting.

I wanted to grab a cup of coffee while doing some business at the City of Syracuse permitt office. I didn't expect a low price cup of coffee, but at least a decent tasting cup. It was bitter, not that hot, and they offered no dairy products for creamer. The cost was $2.97. Saw the price on the cash registerer. I asked if that was the price for the coffee (it could have been for the previous purchase that was just checked out). The person at the register instantly went into a political rant about the current US presidential administration. I wasn't complaining about the price, though the quality of the coffee was poor. I was taken aback that he was blaming his prices for a bad cup of coffee on the current president. I really didn't want to engage, but I felt pressured reply. I really just wanted a decent cup of coffee. Instead, I got a cup of mud and some unwanted, misinformed political opinion. I will not be returning to this business, not because of the politics but because of the lousy coffee.

SKIP THIS PLACE AND ORDER ELSEWHERE! Rude, short and unprofessional. Called today to order a bacon egg and cheese on a roll and asked to add avocado to which the staff person said “bring your own avocado because we don’t sell that”, okay haha I can enjoy a sharp answer and I say no prob just a bacon egg and cheese. I called back to ask to add a hash brown or home fries to which the person answers the phone “what do you want now?” I ask for my request and he says “you’re better off coming and looking at our menu since you don’t know what we have” You can simply say “sorry we don’t have that” The demeaning tone is not necessary and no way to conduct business. So I took my business to KUBAL COFFEE shop just down the street with friendly efficient service.

As I was waiting in line ordering my food, I notice he never washes or sanitize, his hands, coughing placing his dirty hands inside of the bag of chips and placing them on peoples food container, no hair net when preparing the food, disgusting won’t be ordering here again.

Quality Food, I've loved every single meal that I have had here.