Viola's Submarine House

For the money I don't recommend Viola's or at least this location. Maybe you need to be a regular to get decent service and a decent sandwich. The roll was dry, meat, cheese and toppings were barely there. Over all very disappointing.

I was so excited to try this place. But the old lady who I'm guessing is the owner is nothing but a miserable old hag. My kids are begging to leave because she has made it's so uncomfortable yelling at her workers and customers

My husband has always loved this place. Steak and cheese subs. So do a bunch of others, always busy. Parking: We have a truck it wasnt easy to parking

I came running to the Google reviews as soon as I was done placing my order, and I seriously question how so many people have rated this dive highly. My friend and I were in town and went here based on a recommendation, and I can honestly say that our sandwiches were mediocre, at best. On top of that, the sandwiches are overpriced for both quantity and quality, and the place is old, and not in the cute, charming way, but in the run-down, not interested in upgrading anything way; did I mention they’re cash only and don’t inform you on the website??! The cherry on top was really the elder of the woman working today who took our order; MISERABLE is an understatement, but Google would not allow the verbiage I would prefer to use. She was rude, intimidating, ignorant, dismissive, and I could definitely taste the hatred in my sandwich. This woman, without a doubt, makes everyone around her hate their lives, and I could see it on her colleagues’ faces. I would imagine, unfortunately, she is perhaps an owner, because no one in their right mind would allow an employee to treat customers that way. Please do yourself a favour, go to Subway. They have food and customer service standards, all of which are lacking at Viola’s.

Man this place has one of the best subs. The steak sub they have with all the toppings is a must. My family and I had this as our last meal in Buffalo before we went to Niagara falls. I was thinking about this sandwich the entire trip. Make sure you bring cash the ATM will hit you with a large fee.