La Isla - City of New York

I was missing part of my order and they wouldn't send it or refund me I had to go all the way to the restaurant

The food wasn't fresh and it was hard. I was unable to eat it.

MORE than half of my ENTIRE order missing and what I did receive was incomplete, they did not read the additional notes, and gave me a side dish that I did not order. It's possible that maybe they only had one small container of beans left, sold out of the yellow rice, the chicken, the ribs, tostones, salads and the rellenos de papa, but by 6pm? Unlikely. If they're sold out of certain items on the menu they should've just called and offered an alternative or simply refund the items or cancelled the order. The rice and beans was up to par but I couldn't look past all the mistakes that were made on everything else.

The chicken was over cooked in grease , will never prefer the chicken chunks from this restaurant ever again.

Disgusting the rice was hard the steak was unseasoned The beans was watery and their phone line doesn’t work so you can’t call them take your money elsewhere.