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Bidrage med feedbackThe service at this restaurant was outstanding. The staff was very knowledgeable about the menu and went above and beyond to accommodate our needs. It was truly fantastic.
The service at this restaurant was outstanding. The staff explained all the cake options, checked for allergies, and were very accommodating of our additional requests.
There are many very fine places in London to enjoy afternoon tea and this was our first trip to the Grosvenor in Park Lane. There was something very special and, to be honest, 'Christmassy ' about the whole experience. In truth, it was excellent. The service was peerless, the ambience perfect and the 'snowman theme ' very well done and the attention to detail was splendid. Thoroughly recommended.
The staff were very attentive, accommodating and very, very friendly. The flavours in the food were good and there were a good selection of jams. However, the bread for the sandwiches tasted quite stale and the vegan options did not match what was written in the menu. I feel the price and service charge were over priced for what we received.
The atmosphere was absolutely amazing and the pianist was a lovely addition to the whole experience. The festive afternoon tea was gorgeous and attention to detail was incredible on the snowman characters. My only negative was staff were a little slow to bring things when we asked eg more tea or even just hot water it sat on counter for quite some time before being brought to us.
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