Wendy's - Citrus Heights

DON'T USE THE APP TO ORDER HERE!!! NO FOOD AND NO REFUND ONLY RUNAROUND!!! We chose to pick up dinner here solely so my mom could try the fish sandwich. We placed the order through the app and selected the drive thru pickup. We got to the order menu and announced our arrival they said to pull up to the window. At the window we were informed they were out of fish and asked what we wanted instead. As that was our only reason for coming we asked for a refund instead. They told us since we ordered through the app we could only get a refund through the app. I could not find anywhere to request a refund on the app and instead explained the situation in a review of my recent order and selected an option to be contacted about the issue. No response for days so I then filed a complaint on the Wendy's corporate website, this time they responded with platitudes about opportunities to make things right and a promise that the operators of the store on question would contact me soon. Big surprise no one has contacted me after two weeks. They took our money, we received no food and were given the run around instead of a refund.

Super rude with an attitude about asking for another bbq sauce and I didnt know you had to pay or I would but dont get an attitude over a sauce when you never offer or say anything. Next time ill sit there and wait for you to ring me up since its such a big deal. Smh customer service is terrible nowadays for no reason at

The breakfast deal two for $3 that's the best deal in Sacramento I love Wendy'

The first Wendy's that did not mess up my order. I ordered on the app. I went to pick up my order. The guy at the counter was nice and friendly. Will go here again knowing they can make a order correctly.

Got a baked potato this is one of the first times I've gotten a baked potato from this location and it's actually been fully cooked It was really good and instead of barely putting anything on it they actually put cheese and bacon on it and not just one or two little