Wendy's - Cincinnati

My whole order was right. the whole staff was friendly and courteous food: 5/5

Consistent issues plague this restaurant. The manager is rude and seems uninterested in their job. We waited in the drive-thru until there were only two cars left. I decided to go inside to place my order, and there was only one other customer present. The manager, after throwing their gloves in the trash, commented that they would “come to us if they could” and suggested we go outside. This place should really be shut down. The level of service is unacceptable, and it’s concerning to see children wandering around while management is not only unhelpful but also hostile towards customers.

The life will not be better than having a wendys frosty. the mint taste is interesting, but I think I'm staying on chocolate! food: 5/5

This restaurant is quite inconsistent. You never really know what to expect. Sometimes the food is great, and the staff is friendly, but more often, the meals are disappointing, and the service isn't pleasant at all. I can tolerate subpar service if the food is worth it, but that’s rarely the case here. It's uncommon to see the same staff members more than once. Since there are only two semi-decent dining options in Mt. Washington, folks often end up here because there are few alternatives. While Wendy's prices aren't cheap, it's frustrating to pay for food that's barely edible. However, I will note that I didn't have any issues with the breakfast, and the morning staff are kind.

The food has consistently been tasty and served hot, but the service is quite slow. As for my dietary restrictions, I can only have meat and cheese, and they've never gotten my order wrong!