Frisch's Big Boy - Cincinnati

Through the drive thru today and had an amazing experience. keep them the great work

Then last time I got food delivered from here was on the day of the found out my dad died. I ordered the grilled chicken meal with Mashed potatoes, fries and a slice of coconut cream pie. They sent me a piece of chicken that looked like it belonged on a sandwich instead of the grilled chicken. I only got the potatoes and no fries and no pie. To say it made my already day worse would be an understatement. It wouldn't of been so bad if they had given me the coconut cream pie which is the only reason I ordered in the first place sadly. I shouldnt have ordered in the first place because the last few times I've gotten food from here delivered something is always missing or wrong.

Outstanding service from Christian, the manager! He personally corrected my order and went absolutely above and beyond. I am so pleased with the care, professionalism and courtesy that he shown. Excellent customer service. He is an asset to your company.

Great dine in service. Food hot and fresh. The new tenders is amazing, and best tenders around.!!

I’ve tried this location numerous times. None of the employees care about helping their customers. Awful customer service. I go to the one on colerain. Much better service there. This one is a shame as it’s closer to my home, but I’ll travel for good service.