Ihop - Cicero

I ordered my food on the app. When the reasonable period was passed, my order was not found anywhere. the kitchen was secured, but people who had placed their order within the same time were given orders there. 45 minutes past and all they could say was that it wasn't ready and must continue to wait...no mistakes, no updates...not that I asked about the manager. he's coming over and we're chatting. call me to wait further. he takes care of others, but he finally remembers to check in my order. it's not yet to be found, let me get your names so we can cancel. but you can't give me the lesson. order them there ( prepare them to wait. they are disorganized) or in!

Terrible service! place is dirty. the server does not recognize it. filz rushed to order. it took 25 minutes after our ordering space for our drinks and other 20 to get the food. eating was a bit burned. the server did not even return to see if everything was in order or whether we needed anything else. I had to ask the lady who was clean for the check because the server could not be found. terrible service overall.

Restaurant is filthy. Everything inside the restaurant is sticky and greasy. The tables, chairs, booths...are all dirty. Flies flying everywhere. Food is ihop quality. Staffs are nice and friendly. But restaurant is dirty.

Got the chicken and waffles, the steak burger and French toast. Everything was fresh and cooked perfectly. Even though they were short staffed they were fast and the servers/host were very pleasant.

The employees were on the back of the phone. they saw that we came in and didn't even recognize us. waits for about 10 minutes to sit and nothing. there were only some tables occupied so they were not “busy”.