Sonic Drive-in - Chino Valley

They 'll take at least 25 minutes to bring you your order no matter what you get and how few people there are and you 're lucky if they make it correctly. I ordered 2 drinks a couple of months ago and waited for them for over 40 minutes while watching person after person come and go. Finally pressed the button and they still took another almost 10 minutes to bring them out.our. I don 't understand why sonic CORPORATE doesn 't get involved with all of these 1 star reviews, and instead strongly encourages people to get in touch with the franchise owner when clearly they do not care. As someone who worked in fast food and understands how hard it can be, give them better training, or get better employees.

We got there at the noon rush hour. Seems everyone but one person called in sick. The lady that took our order, a large one, was taking orders, cooking and waiting the window. My daughter and I were impressed. Not only did she do everything but got the order 100% correct. We haven't had a 100% correct order at any fast do d here in Chino Valley, Az. Since the pandemic started. That lady should have gotten triple pay for that day. to the 3 that called in (sick) shame on you. Seems strange it was Friday of a 3 day weekend.

S L O W!!!!!!!!!!!!!!! FOOD IS COLD AND DISAPPOINTING. Food sat on counter until other people's orders filled the try for the car hop so they didn't have to make more than one trip outside. 20 minutes for 3 burgers and a motz sticks. 3 other people at the place. Got hung up on 2 times before they answered the phone. Car hop told me there was ketchup in the bag....there was no ketchup in the bag when I was 5 miles down the road in a truck with trailer. NEVER spending my money here again!!!

It was a much better experience that I had before. Tried the app and did a pickup. It went very well and the girl asked if there was anything else she could do for me. Very good!

4 years ago we would visit this location a few times a month. Now it's hardly ever. And when we feel like gluttons for punishment we give in and try again. This last time I used the mobile app to order. Pull up and check in.....wait 45 minutes. Ask for refund. During the 45 minutes multiple employees came out and socialized with what is obviously their friends. Getting into vehicles for extended periods of time, still wearing their headsets mind you. Eventually I get fed up and ask what's going on. They say they are only taking drive thru orders......No signs, no notices, no one got on the intercom and informed me when I checked into the stall on the app. Nothing. And this may not have been the worst experience I've had at this location.