Jerry's Sandwiches - Chicago

Jerry’s is great, big selection of food. Our server, Lissette, was fabulous and gave us some good recommendations like the elote as a

The food isn 't the problem with my dining experience. Actually the food was pretty good! But the service I received was absolutely terrible.My girlfriend and I got a table outside. I noticed a man texting on his cell phone for about five whole minutes, and it turned out it was our server. He didn 't bother to take our drink order first before he engaged in a texting conversation with someone. I get it, you need to text someone. That 's fine, but can you at least ask for our drinks first?We placed our food order, and this guy couldn 't even navigate the tablet thing that he used to take the order. He kept asking us for clarification about what we wanted. I ordered the Monte Cristo French toast, and a coke. It took about ten minutes for him to bring the coke out to me. Then when the food came, I got the wrong thing. I received regular French toast, when I ordered the Montr Cristo French toast.Here 's where the real problem started. When I told the server that this isn 't what I ordered, he got defensive. He said dude, you said French toast . Right, I did... The Monte Cristo French toast. That 's what the item is called on the menu. His response was but that 's a sandwich . To which I replied right. It 's a sandwich. Which is called the Monte Cristo French toast . And he said then why didn 't you say sandwich? Now, to make it clear, there is no non-sandwich version of the Monte Cristo on the menu. There is nothing else with that name on the menu. He just messed up the order. Which, is fine, it happens, but his attitude was so horrible about it that it made me actually angry. I know what I ordered, and you repeated it back to me. You just messed up, and it happens, but don 't be rude about it.It took them another FIFTEEN minutes to get me the right order. We were running late because it took them so long to bring me what I actually ordered, so the minute my food comes out, I asked for the check. They had sent a different server instead because apparently our guy didn 't want to deal with us. It took ten more minutes to get the check.Overall, the food was fine. I 'm sure the rest of the staff is great and friendly and kind. However, this one server was SO rude and bad at his job that I have to give one star. I feel bad for anyone who has to deal with him. He was rude for no reason and tried to blame me for his mistake. Mistakes happen. It 's cool. I 'm not mad about the fact that it was a mistake. I 'm mad that you tried to blame me, tell me I 'm wrong, took forever to fix your mistake, and were incredibly rude about it the entire time.

Took quite a while to get seating but the service and good size Whole Grain sandwich was excellent. Add 2 sides and the meal was quite satisfying.

Cute family friendly restaurant. I like the vibe but not the sandwiches though. Taste is bland, and ingredients are not great quality. They use iceberg lettuce and the cheap cheese. Flavors doesn't quite come together. I come here only occasionally as lincoln square seems to be lacking in great restaurant options.

First visit here. Had lunch with my wife and daughter who lives nearby. Sandwiches were awesome, soup was amazing, chicken poppers with Korean Chili Sauce were to die for!!!