The Riverside Inn - Cheshire East

"The pub is fantastic with a friendly atmosphere, and the staff are very accommodating, willing to help with anything. Lauren, our server, was friendly and polite. The food was also delicious."

Really upset and annoyed ....i rang this place asking to book a table for 6 ...for my birthday treat and explained we had a doggie and would like to reserve a table outside ..we know that normally you catnt reserve a tabke outside but with it being weeks I'm advance and a special birthday I asked could they please do this as a favour ...I spoke at great lengths about how i didn't want anything to go wrong because it was a special meal with all the family .After lots if ringing mither and being put through to the pub who didn't answer a few times I was slowly giving up .then today I received a nessage to say my booking had been confirmed...so i rang again to double check wr were outside as I don't won't any oribkens on the night only to ge told error no your booked in the conservatory????...after speaking again twice abd being put through to the pub who never answered again having been told by the operator to press option two when there isn't an option ???. I rang again abd was told sorry sorry sorry a few times would I like to speak to a supervisor ?...no thank you before we even get there so many mistakes have been made why would I put trust in this place ....im tired and so disappointed that because of your lack of communication we have cancelled ....please respect your customers and remember if you carnt make us feel welcome by even taking a booking right then it's a poor service .

We come here regularly as a family of 4, usually once a month. However the last 2 times we have been, including yesterday, it took a good 20 mins for someone to come over and take our order once we had been seated. My partner had to go over and ask someone. The last 2 times we have been, we keep getting seated towards the back of the pub, which seems out of the way for most of the waitresses, so are probably getting forgotten about. That being said, the food is always fairly quick to come out and always delicious. Will just need to make sure we request to be sat in the main serving area next time to ensure we are served promptly.

A great place to sit and eat with family although I would complain that the wait isn’t pleasing as we ordered a meal over an hour before they severed it and said sorry the order was lost all though we all knew they’d forgotten it

The carvery at the Riverside Inn is fantastic. The meats are tender, the potatoes are fluffy and the vegetables aren't boiled to death. The childrens menu is great too with lots of options. All staff we encountered were very friendly and professional. It's also dog friendly! Definitely coming back. Thanks all.