Philly Cheesesteak Cafe - Chesapeake

The service at this restaurant was unprofessional. I was initially informed that my order would be ready in 15 minutes, but 45 minutes later I was still waiting. The cashier prioritized chatting with friends outside over taking orders, leaving multiple customers waiting in the lobby.

I visited this restaurant because I am a huge fan of Philly cheesesteaks. If you look through my reviews, you'll see that this is a common theme for me. There is a local cheesesteak place in HR that is amazing, but I wanted to explore other options closer to home. This small family restaurant caught my attention, as I enjoy supporting local businesses. However, the staff seemed disengaged and not very knowledgeable about the menu when I asked questions. The food we received was okay, but not particularly impressive. The fries were nothing special. I was hoping to find a new favorite closer to home, but it didn't quite meet my expectations. I may return in the future, but I am more inclined to explore other options in the area. Overall, I would rate the taste of the food a 3, the service a 3, the value of the food to cost a 4, the facility a 3, and the likelihood of becoming a repeat customer as maybe. Unfortunately, it is not dog-friendly.

Had a family that recommended this restaurant because I normally travel to Granby St area through tunnel for Cheesesteak. So I tried them today because I was not in mood to pay more tolls. When I arrived they were quite busy but I was greeted by the cashier when I walked in. She made a few suggestions and explained their menu to me when it was my turn to go. I tried the Vick (which is a mix of steak and chicken Philly) all the way, chips, and soda. When I got the sub home I opened the box and loved the amount of fresh lettuce on the sandwich and chunks of tomatoes. The first big Philly bite I took was a good one full of meat, cheese, onions, lettuce, tomato, and peppers. The only thing I did not like was that my bread was weakened in structure by the heat, mayo, and oil/vinegar from the sandwich. I wish the bread was toasted instead. Next time I go back I will definitely ask if that's a possibility. I also did not care for the fact that adding fries/chips and a drink to a sandwich doesn't present a discounted price or combo. Everything was a la carte.

The food at this restaurant is both delicious and affordable. The flavors are excellent and the staff is very friendly. Fans of Philadelphia would especially enjoy the decor.

We ordered take out from here a few weeks ago. Unfortunately I forgot to get any pictures. We ordered Philly fries and sandwiches. We arrived when the food was supposed to be ready and it was sitting in the counter. Unfortunately the food was cold when we ate. The Philly fries were ok. The cheese was congealed from being cold so it kind of ruined it for me. The bright spot was the Philly egg rolls. These were fantastic and I would definitely order them again. I would be willing to try this again in the hopes the food was warm.