The Ballroom - Cheltenham

I've passed this so many times and always thought it was a really posh shop.

Weird, really unfriendly staff. I’ve loved Indian food for 40 years plus, in that time I’ve never had starter and main brought together, draught beer replaced by a bottle. Just weird as if it’s eat pay go, I wouldn’t recommend and in reality I should have gone to the one round the corner which was busy. That said food was actually OK, though I didn’t actually get what I ordered.

Food ok tasty but ordered king prawn and served small prawns, not told and when asked given glib response. Service timings prompt but oh my, the waiter was unfriendly, dismissive and rude. Not just to us, we saw this to a number of guests this evening. I'm shocked at how we/others were dismissed as if we were an inconvenience. Raj who we had lovely memories of at the Barbuchi would be horrified.

Ordered for delivery they didn’t deliver it, we then rang to complain and the staff were very very rude! not sure how they can get away with talking to people the way they do, don’t order from them!

Very tasty food and good for gluten and dairy free. Good service. Happy to edit dishes on request.