El Potro Mexican Grill - Chelsea

Out standing service!Excellent Fajita Steak Salad complimented with hot fresh tortilla chips. ?Food: 5/5

We have been to this restaurant several times before. I love the atmosphere, the music, and the patio is nice to sit outside. Being our first Father's Day without our sons, I brought my husband here so we could sit outside and celebrate his day regardless. Sadly, the service we received was deficient at best. We felt ignored. There was another server, Estella, we noticed who was amazing attentive communicative if we had her as our server, we would have felt much better. But it wasn't just the lack of service from our waitperson. The wine pour was much smaller for the second glass. We had to go inside twice to ask for chips and salsa after watching everyone else on the patio except for us be served (they had run out of them initially, so a runner was getting the tables served up once the chips were ready. Which wouldn't even have been an issue except the food was taking a very long time, and we were super hungry. And it felt awkward to hear the manager tell us at the end that we can always request the wonderful waitperson next time, as it could be interpreted as a remedy for our bad service...He's right, that's good to know and would be better, but service should be consistent regardless of who waits on you. It was a day we needed to be cheered up, and we left feeling sad. It shouldn't be so hit or miss.

This place feels like a second home. Bartenders are fantastic, super friendly, and quick with service. Queso is top notch. Drinks are strong. I like how large the bar is and how many TVs there are to watch games. The food is authentic, fresh, and flavorful. One of the best Mexican restaurants in the area!

Lazy service. Bland food. I asked for queso and they brought out cold cheese. I don’t know if you all are aware but presentation is important, they didn’t even try. Not worth the money or my time. Will not be returning.Food: 1/5

We came for lunch and were seated immediately, with our pick of outdoor or indoor seating. Both inside and outside is decorated very festive, tacky, and colorful.The menu is extensive with many options to choose from. The prices were very comparable to the large portion sizes. The taco salad with chicken was yummy, but could use more seasoning.The staff was a bit on the slower side, to the point where we went up to the host stand to pay, as no one came back to our table.