Jimmy's Pizza - Chelmsford

First, the initial call took almost 10 minutes while the worker couldn't figure out how to enter a gift card or credit card and told me both were denied. Then told me I couldn't use a $30 gift card because I was ordering $75 worth of food and it didn't cover the full balance. Finally got them to place the order and let me pay when I arrive. They said it would be ready in 20 minutes, i got there in 25 but it took an hour! Payment was still an issue when I arrived but they found out it was their machine and not my card. We paid to add onion to our pizza and there was no onion, we asked for our Chicken Amiga toasted and it wasn't so it was super wet and soggy. The cold salad, fries and sub all sat in the same bag on a counter for 30 minutes waiting for the pizza so the salad was on fire and everything was steamed in the bag. This was a terrible first experience trying your restaurant. The other tough thing to hear was the constant complaining from your register worker about how they were left alone with no manager to help tonight. I don't care that there was no manager but they shouldn't be complaining to the customers about this.

No customers in the store. 3 employees. I went for my lunch break and waited almost 20 minutes for a cold sub. The sandwich was not bad but they sure took there time making it.

I LOVE THIS PLACE. BEST PLACE EVER. PLEASE COME HERE AND TRY THE CHICKEN AMIGA! Best place ever because it has such good food and the mood and atmosphere is perfect. It made me feel like Gordon Ramsey and was .

We ordered a handful of items and it was all ready to be picked up in about 20 min. The pizza was crispy with a tasty sauce and at a great price. I also really enjoyed the steak and cheese sub the bread was great and it was loaded with tender steak and plenty of cheese. We will be back.

My experience with Jimmys was great, the new owner very friendly, stuff was amazing very helpful. Definitely worth to stop for a delicious New York buffalo pizza!!!!