Olive Garden Italian - Cheektowaga

My family always can have a craving for Olive garden. There's just something about never ending bread sticks soup. A few things about the location on Walden Avenue. It was clean, the service was great, the food was fresh and it didn't take forever to be seated or to receive the food in a timely fashion.

Me and my family are visiting the area. so excited to eat in Olive garden.but we were so disappointing with the service and cleanliness of the restaurant. We end up waiting for a table 40 min when you could it see haft of the restaurant with empty tables. The restroom was dirty. The room table that we got to seat was dirty. The table was dirty the floor and around us.The food was cold, we never got the cup of hot water we asked the server ,bread sticks were so oily. This is nothing like the Olive garden I'm used too.Not a good experience We couldn't see a manager arround.

Had a great experience today celebrating my daughters 16th birthday. The server was excellent. We got to celebrate with another table for their family members graduation, then they celebrated with us for our happy birthday. Today was great the food came out well.

I go to olive garden at least once a week. You can't beat the all you can eat soup/salad. Never had a bad experience. Food is always great!

This experoence started off on the wrong foot. When the front desk quotes 30 minutes to every party of two for 45 minutes and you are one of those parties of two sitting there that long, it is not good. I saw a lady with a headset and tablet so I asked where we stood and she said there were two larger parties ahead of us. Not seeing any parties leaving to make the quoted 30 minutes even possible, I suggested that they start quoting a longer time, such as 45 minutes, then a guest could be pleasantly surprised if it were less, or decide at the beginning that they wanted to go elsewhere. She dismissed my suggestion and noted they are low-staffed. I respect that, but it validates even more why they should be giving the longer wait times. We waited an hour, only because at that time, I did not have the energy to go wait somewhere else. Our server, Chloe, was bubbly, sweet and delightful. I can only imagine how much better the experience had been if the wait was quoted properly. She was attentive and quick as she could be, but after waiting a bit for our food, I asked if when it was ready she could just pack it up to go. I gave a larger than normal tip, because it was not her fault that the front of the house was handling things poorly. They wondered why people were not responding when finally called, probably because the wait was longer than usual. The food was typical Olive Garden and decent, even if eaten out of a to-go container.