Zaxby's Chicken Fingers Buffalo Wings

Chicken salad at East brainerd road location was VERY poor compared to the same at Shallowford rd. location. Plus, there was no fork in the sack to eat the salad with, very bad service and food really needs improvement.

Zaxby's in Soddy Daisy just recently opened the dining room. We had good food before the pandemic but yesterday was the worst food and service we've experienced in a while. We ordered crispy chicken wings and they were not even the least bit crispy and requested blue cheese instead of ranch dip. They placed a second order of crispy wings and they were still soggy and brought ranch dip. I went to counter a 3rd time and asked for blue cheese and the employee behind the counter threw about 5 packs of blue cheese on the trey. They have lost our business forever.

Zaxbeys do you think this is funny ???Not only did the one of three employees make me wait five minutes to get my order. I and another car were the only two in line.She made me pull up and wait another five minutes for my food that was a single order.While the car behind me had two visible people in the vehicle and food in thirty seconds.I asked for extra sauce and paid for it. THERES NO SAUCE AT ALL. Not even what is supposed to come with the order.My food is shaken all over the box (I’m ocd it doesn’t move in my car for that purpose I hate my food touching). I only could stand one bite of the stale cold bread.This is unacceptable, unbelievable, and reportable. I can’t even trust this chicken is done. And every place for New Years is now closing.Get a whole new staff. Not the first time either.

Absolutely BEAUTIFUL customer service, EXTREMELY good food. I love this place and will NEVER stop coming here, thank you zaxbys! Take my dang 5 stars!Vegetarian options: Fried pickles is a good option for that, I got a chicken sandwich but the fried pickles are REALLY good.Kid-friendliness: Staff are EXTREMELY friendly to kids, and an amazing kids meal.

I eat here often due to working nearby. The cashiers are always really nice! I’ve noticed each time I come by the lobby is really clean too.