Domino's Pizza - Chattanooga

Order was not delivered. Driver did not follow directions in online dominoes home address profile that provides the building entry code. Driver simply left. I have had pizza delivered to my home before with the exact same profile and instructions and the driver was competent enough to follow the instructions and delivery the pizza but not this time. I called the store to ask and the answering associate was like well we called a number and no one answered so the driver returned to the store. There was not a reason to call if the driver would have simply followed the instructions and entered the code to access the building on the keypad. We live in northshore in nice community and the order was day time , no reason for the driver to not to enter the building and make the delivery besides being simply lazy !!! Been a long time customer but will not use again !

Ordered at 9:16. 9:32 out of the oven. 10:38 still no pizza. Called the store and it was still there. No explanation or even suggestion as to when it might hit the road. I just cancelled it. All I got was “sorry boss”. Awful, just awful.

My pizza was made wrong and I called and they sent me a free replacement pizza I was only missing the sauce but other than that they are great and always fresh thanks.

This place is terrible. The staff is unhelpful and unprofessional. The store itself is dirty and the pizza came out cold. I’m not sure how they are able to operate this way but I certainly wouldn’t spend my money here again. You shouldn’t either. Pizza Hut is right next door.

Ordered my food and over an hour and a half later still no delivery. After the employee andanager said it would be 40 minutes