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Bidrage med feedbackWorst experience ever! I love Captain D 's and eat here often. They were out of a lot foods and sauces. The new manager, Lawrence was not accomodating and unwilling to help me with a coupon issue. He would not even apply a manager credit to my order. I told him I would call corporate, he said to me, Ok that 's fine my name is Lawrence...the line is backed up. Did you want the food or not? . He treated me like a bother instead of a customer he needed to please. I took the food and got home only to discover my baked fish was partially raw and my tartar sauce that I had to beg for was all over my boxes. I am completely shocked by this experience! I have been eating here for almost 20 years and this was my first job!I can truly say, there was never this kind of service under the direction of former manager, Terry. I hope that Captain D 's gets back to normal.
Went today and got a #9 on board in drive thru which is 4 pieces of fish combo my sides were slaw and loaded baked potato they were out of butter I was ok with that. Get to window (manager) started to be rude to after she gave my drink a large tea.. I tried to tell her my sauces she shut window came back to window about 5 minutes later with food asked my sauces I told her.. I check my food she rang up a #4 a chicken and 2pc fish meal . I go in apologize and tell her I wanted #9 and brought money to pay difference she ask the guy for the 2 fish and proceeds to say I don?t know how a #4 is a #9 I said ok I said 9 she says Nall it?s a #4 you wanted I said on the board it?s a #9 but ok do you want this chicken back walks off being smart and say no.. I should have gotten a refund and left I go check the board and just like I said I was correct. Manager needs to listen n stop eating in drive thru with customers at window and is very rude to keep tryna have I? ll keep eating at hwy 58 location I barely ever eat at this one anyways by the way my 2 fish she gave were not fresh like my others they were dry with black stuff from grease on them.. If you don?t your job in customer service pick another one please I shouldn?t have been apologizing for anything anyways she should have it?s part of her job also I had no silverware, had to wait to eat my sides when I got home
Most under rated fish sandwich out there. Surprisingly quick, great place for a working bloke to pop in on an all too short lunch break.
No complaints, captain d is the best fast food serving fish and shrimp, same good taste at each restaurant, this one had very good atmosphere, it is in a good location for freeway traffic, easy to park and exit
The worst experience of my life. My food was horrible, I literally threw the whole late away. Fish wasn?t cooked all the way,stuffed crab shells was burnt, Shrimp was burnt.