Kelsey's Neighborhood Bar & Grill

I was at this location over 2 years ago and the food and service was less than impressive. Fast forward 2 years... I think it has gotten worse. 5 separate orders every single one was either burnt or cold. As the old saying goes ... fool me once shame on you... fool me twice shame on me. There won't be a 3rd time.

Visited for dinner while visiting Chatham due to location near hotel. In general the dinner was good ,excellent service. Huge downside was the fries that came with meal, easily the worst fries I have ever had. Noticed another patron return them twice and finally just ask waitress to bring sandwich only. Not sure what made them so bad but needs to be corrected.

This is the 3rd time I've been since they revamped the place. The first time was great but last 2 times have just been bad. Last night we ordered a few appetizers and a couple drinks. (I asked the waitress how much a bottle of beer was) she told me she had to check, so I looked in the drink menu and they were $4.99. Something like that should be known I would think.Our waitress didn't even bring out our food because she was walking around cluelessly trying to look busy, so right away I knew it had been sitting for a while. Then she finally comes over when we are done to ask how it was. The poutine we had ordered was just soggy like it had been sitting for a good 10-15. She did take it off our bill but she tried to convince me that poutines are supposed to be soggy. This will be the last time we go there.

The restaurant was busy, but offered great service and the food quality was excellent. Had a nice children's menu as well

Looks like this restaurant is fairly new...it's probably the biggest Kelsey's that I have ever been to ...it's an open concept with high ceilings...lots of booths, tables, bar stools etc..very clean and very friendly staff.We had the chicken wings and the chicken Caesar salad...very good!