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Bidrage med feedbackWe love this place! the service and food quality in the environment of C-ville has been rapidly declining since cvd hits and no one seems to be immune - but- we are consistently able to come here and get delicious food with friendly service! I am so glad that we have a place where all our (picky eaters kids have something on the menu they love, and we all let smile with full beaks and happy! oh- and they know how to make sweet tee right! (yes, that's a really big thing for me! Go on!
I recently dined in at the Buffalo Wild Wings in Charlottesville VA. The service was excellent. The waitress was friendly and attentive. We had the all American burgers and wings. After we ordered it did not take long to get our food. It was hot and delicious. Would I recommend Buffalo Wild Wings for a meal? Yes. I will be heading back there for dinner again soon.
The service was very slow considering the place was almost empty. Very few customers. Took about 25 minutes to get the food and the Appetizers came out with the meal. However slow service aside the food was very good. Waitress was very nice but only came back 1 time to see if we needed anything.
In a word......terrible. I was looking forward to some BWW tonight with a cigar and a nice drink. I ordered buffalo flavor and mango habanero. When I got home with my order I could barely tell which was which. There was so little sauce on both orders that there was no way to tell the two apart. Also the chicken looked as if it had been sitting around for a bit and someone slapped a little sauce on it to get it out the door. Maybe a previously cancelled order.....who knows. When I called to complain I got a message saying they were busy. Listen, if you are short staffed because of the pandemic and can't meet minimum expectations then please close your restaurant until you do or allow someone else to do it for you. Terrible. Update: went to the restaurant again and they came through big time. I hate giving bad reviews because it affects everyday working folks. Im here tonight with family and friends and everything is great. Thanks Bdubs Charlottesville..
My boyfriend and I were really disappointed by the bar tending service. The first glass of double shot Jack was dirty which lead to the discoloration of the liquor, so we ordered a second shot and then the difference emanated. Poor quality control check of the utensils. In the spirit of being a fiduciary guide in Charlottesville, the manager remade the drink. Overall the food was cold, and the bar tending quality could be better. Minor things, that can be addressed if the owner or manger engages the day to day operations.