Potbelly Sandwich Shop - Charlotte

I love this restaurant! The food is always delicious, from the sandwiches to the dinners. The prices are very reasonable and the staff is very friendly!

The sandwiches are delicious and there are excellent choices of peppers for those who enjoy spicy flavors.

Good sandwiches. Terrible staff. Overall, my first time experience here was less than ideal. The employee constructing my sandwich clearly had zero knowledge/training for sanitation. He attempted to place ingredients onto my sandwich that have been placed on a surface other than the cutting board. When i addressed the issue, the employee came off as rude and annoyed. I've worked in kitchens and restaurants for over 17 years. I know the Do's and Don'ts of food prep. Honestly, Food Inspector should definitely make another trip down to this location if this is how they handle orders and food prep.

My fiance and I have visited this location twice and each time was great! Our friend Edward is obsessed with this place, that's why we originally gave it a shot. The place is warm and welcoming, all the staff here do a phenomenal job. The food tastes super fresh and delicious! Ben has been working here the two times we've visited and he is so kind and warm, he really makes you feel at home. Keep it up!

I went to this restaurant for the first time and was pleasantly surprised. The menu is typical, but the food is fresh and tastes amazing. I will definitely be returning for lunch!