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Bidrage med feedbackTerrible service , very unprofessional and ghetto ??
Horrible service. I placed an order, when the door dash arrived, he parked next door spoke to neighbors and said the order was delivered, which it wasn’t. I called and made the store aware. The young man that answered said they must of ran off with my order and he placed my order back in the system and it would take another 30 min. I asked for the order to be cancelled and was placed on hold and then disconnected. I called back for the 3rd time asking for a manager was told no manager was available. So I explained what happened to a different employee and asked for a refund for the 3rd time and he said it would take 2 business days and I would see the refund in my account. I wasn’t able to report to door dash bc they are hired through Pizza Hut. So I called corporate to make them aware of the incident. Why 12:30 AM The business (Pizza hut )is calling my phone 2 different times. Now I’m filling a police report and calling corporate to complain again!!!! Will never order from this location again!!!!!!!!!!!!!!!!!!
Læs mereStaff was nice and food was hot but I paid for our food and then while I waited, someone else asked if I had proof I paid.
We were hesitant at first to give them a chance because of the low review but we have taste for Pizza Hut and this location was the closest one. We went and were not disappointed at all.The service was good and the food was hot and fresh. Please keep up the good work. I know it’s hard to please everyone but if you have good service and make sure the food is hot and fresh you won’t have as many complaints.
Læs mereCustomer service is terrible ...I mean damn all it does s is pizza why everybody gotta be so doggone rude ...got hung up on just now ..because the girl spoke so fast I didn't understand what she was saying ....this is the worst pizza place in Charlotte ...hands down ..I would be surprised if the sanitation grade was low also ..nobody cares in that place ...I will never go there ....ever
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