Dunkin' - Charlotte

Service was fast and efficient. clean parking space. thru drive thru. employees were in order this time. mostly more friendly staff. still back. eating was hot and really great?

Love easy.eating made right. dunking is always perfection for breakfast. I get the sourdough breakfast sandwich and a chocolate frog donut and a coffee roll for my mother. always delicious. the icy dekaf was perfectly sweet and creamy. my mom also enjoyed her coffee.

They never have enough personal and my latte had more milk than espresso. the worst laugh?

I just had the worse experience here today, in the last 50 times I was there. They were understated, we waited 30 minutes for an online order, and the coffee tastes terrible about it. We also had to prove that we had made an online order. I'm not the one who usually criticizes the service, but that was terrible. The guy who works there is trying to make an excuse for the inconvenience. The woman who worked there was quite crisp. I hope the top management would solve the problem because they were re were a dozen customers who just left to wait. If we hadn't already paid, we would definitely have.

First time going since under new management and would honestly prefer the old management. Ordered a bagel with cream cheese and it appears they put it on and then scraped it back off. Probably will not visit again