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Bidrage med feedbackI have been going to this Wholefoods West Ashley location since it opened and always had a very good meal. I last went in July 2023 and in order to get the meal hot I had to walk to the opposite end of the store to put it in a microwave. So disappointed also that the coffee and tea bar is gone.
Whole foods is always awesome when it comes to products, and the workers are mostly friendly and helpful. I just wish they would have a better selection of vegan cookies, cakes, and cupcakes. It's kind of disappointing because I've always loved their vegan baked goods even though I am not vegan. I have had issues in the past with the bakery employees being extremely rude and treating customers like they are bothering them (like cake orders, writing on cakes, etc). I started going to Publix if I need anything directly from a bakery because of it.
I really want to love this store, and I did when they first opened before the pandemic the team members were so enthusiastic about their work and seemed to be having a good time together. I even took a sushi class there that was so much fun! The produce and meat are always top notch, and Whole Foods has stuff I can't get anywhere else, but I don't look forward to shopping there. Now it seems like everyone who works there is either shopping for InstaCart or just cannot wait for you to leave the store. Please do better.
What a disappointment. Somehow they win the award for screwing up curbside pick up orders, consistently. Leaving items out and then having to take the time to get a refund and request the $4.99 for “30 minute pickup” If you feel like being disappointed and then spending 20 plus minutes on the phone, order pickup….Good luck
I was hesitant to give 5 stars, because out of the tons of times I’ve been here, I’ve had a few less than stellar experiences, but they were from customers, not the staff. I had a women aggressively state I stole her spot among other profanities, and did not engage. The stores staff was shocked and how I dealt with it and let me know.My only poor staff experience was when I ordered for pick up online. My order was given to someone else and it was an experience, but handled appropriately, though frustrating.Outside of that, generally well stocked, helpful staff and generally good.