Potbelly - Chanhassen

Sandwich was pretty good. Prices are a little high.

My sandwich had a long hair in it. And my chicken pot pie soup tasted spoiled. It tasted sour and my daughter ate a few bites of the soup and ended up throwing up 30 mins later, that’s when I took a bite and notice it was bad. AND the guy who was getting our mac and cheese got some cheese on his hands and he LICKED it with his tongue and continued to pack our Mac and cheese….Why are you guys not wearing hair nets? OR gloves?????? Disgusting

The process for new customers was very confusing. I had to wait several minutes for them to remake my sandwich. Register lady tried to help but was a bit embarrassing as 5 customers went ahead of me.Parking: Short on spaces to park nearby.

Can't beat the classic wreck. Sucks you can't order a wrecking ball (adding meatball to the wreck) via the app or online. Also they forgot my avacado on my sandwich. That's a pretty pricey addon to be forgetting ?

Great service and food. Cup of soup was perfect temp. Dining area was cold. Next time I will bring a sweater.