Pei Wei Asian Diner - Chandler

Been a Pei Wei fan for a long time. Ordered our dishes and sat down, food arrived. Bit into our egg rolls and it was still frozen. Took them back up to the food runner (who was more interested in his cell phone than working), and told him they were still frozen. Egg rolls returned to our table, but they weren?t fresh same ones we sent back (my bite was still in one of them). Horrible experience.

This is a great location. The space is clean, bright and open. The food is amazing, fresh,and flavorful. I had the Thai coconut curry and it was delicious. The iced tea is among my favorites. The prices are very reasonable. The staff is friendly and helpful.

Hector is an absolutely amazing man. I own my own company and I would be amazed and honored to have a man like that represent me. Despite me trying he wouldn?t come work for me. He went above and beyond to take care of us, keep busy while the restaurant was slow and always payed attention to our needs. Made conversation with me that made me feel like a million bucks and refused to let us raise a hand if it wasn?t to our face during our meal. A truly amazing man. Thank you hector and pei-Wei!

Very fast, very hot, great tasting food. I got the chicken lo mein

It seems that the quality of this location has been declining lately, and after my most recent visit, I think we're going to take a break from coming here for a while. I ordered the tofu Kung Pao, and the tofu was so overcooked that it was tough and chewy, almost like cardboard. When I mentioned this to the host, who was rather distracted and rubbing his nose, I asked if it could be remade. They did offer to remake it, but unfortunately, it came back looking just as overcooked and crisped up as before. To illustrate the difference, I even took a slice of tofu from our pad Thai order. At that point, I realized it wasn't going to improve. Additionally, at 8:15, the kitchen began cleaning by literally throwing buckets of water against the walls. Having worked in the back of a restaurant, I can tell you that this isn't a sustainable cleaning method for a commercial kitchen. As it stands, I think we’ll take a break until they have a more attentive staff in place.